Terms of service
Welcome to Emanuel Clothing Wholesale. By purchasing from our store, you agree to the following terms and conditions:
1. General
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These Terms of Service govern all purchases, returns, and interactions with Emanuel Clothing Wholesale.
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We reserve the right to update or modify these terms at any time. Updates will apply to all future transactions.
2. Products & Orders
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All products are sold as described. Variations in color, size, or texture may occur due to manufacturing processes.
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Orders are confirmed only once payment is received in full.
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Emanuel Clothing Wholesale reserves the right to cancel or refuse orders in cases of fraud, misuse, or stock unavailability.
3. Returns & Refunds
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Customers may request a return within 14 days of receiving their order.
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Products must be in original condition: unworn, unwashed, and with all tags intact.
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Customized or branded items (printing, embroidery, alterations) are non‑returnable.
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Refunds are processed only after inspection and approval by our quality assurance team. See our return/refund policy under policies.
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Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.
4. Pricing & Payments
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Prices are subject to change without prior notice.
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Payments are processed securely through approved gateways (e.g., Payfast).
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Emanuel Clothing Wholesale is not responsible for delays caused by third‑party payment providers.
5. Delivery
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We deliver nationwide via trusted partners such as Courier Guy, Uber Courier, or customer‑preferred methods.
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Delivery times may vary depending on location and courier availability.
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Emanuel Clothing Wholesale is not liable for delays once the product has been handed over to the courier.
6. Limitation of Liability
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Emanuel Clothing Wholesale is not responsible for indirect, incidental, or consequential damages arising from product use.
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Liability is limited to the value of the product purchased.
7. Intellectual Property
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All content, product descriptions, and branding under Emanuel Clothing Wholesale remain our intellectual property.
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Unauthorized use, reproduction, or distribution is prohibited.
8. Governing Law
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These Terms of Service are governed by the laws of South Africa.
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Any disputes will be handled under South African jurisdiction.