Terms of service

Welcome to Emanuel Clothing Wholesale. By purchasing from our store, you agree to the following terms and conditions:

1. General

  • These Terms of Service govern all purchases, returns, and interactions with Emanuel Clothing Wholesale.

  • We reserve the right to update or modify these terms at any time. Updates will apply to all future transactions.

2. Products & Orders

  • All products are sold as described. Variations in color, size, or texture may occur due to manufacturing processes.

  • Orders are confirmed only once payment is received in full.

  • Emanuel Clothing Wholesale reserves the right to cancel or refuse orders in cases of fraud, misuse, or stock unavailability.

3. Returns & Refunds

  • Customers may request a return within 14 days of receiving their order.

  • Products must be in original condition: unworn, unwashed, and with all tags intact.

  • Customized or branded items (printing, embroidery, alterations) are non‑returnable.

  • Refunds are processed only after inspection and approval by our quality assurance team. See our return/refund policy under policies.

  • Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.

4. Pricing & Payments

  • Prices are subject to change without prior notice.

  • Payments are processed securely through approved gateways (e.g., Payfast).

  • Emanuel Clothing Wholesale is not responsible for delays caused by third‑party payment providers.

5. Delivery

  • We deliver nationwide via trusted partners such as Courier Guy, Uber Courier, or customer‑preferred methods.

  • Delivery times may vary depending on location and courier availability.

  • Emanuel Clothing Wholesale is not liable for delays once the product has been handed over to the courier.

6. Limitation of Liability

  • Emanuel Clothing Wholesale is not responsible for indirect, incidental, or consequential damages arising from product use.

  • Liability is limited to the value of the product purchased.

7. Intellectual Property

  • All content, product descriptions, and branding under Emanuel Clothing Wholesale remain our intellectual property.

  • Unauthorized use, reproduction, or distribution is prohibited.

8. Governing Law

  • These Terms of Service are governed by the laws of South Africa.

  • Any disputes will be handled under South African jurisdiction.