Privacy policy

At EMC Wholesale, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our store.

Information We Collect

  • Personal details such as name, email, phone number, and delivery address when you place an order.

  • Payment information processed securely through trusted third‑party providers (e.g., Payfast).

  • Non‑personal data such as browsing activity, device type, and cookies to improve your shopping experience.

How We Use Your Information

  • To process and deliver your orders.

  • To communicate with you regarding purchases, returns, and promotions.

  • To improve our services, website functionality, and customer support.

  • To comply with legal and tax obligations.

Data Protection

  • We do not sell, rent, or trade your personal information to third parties.

  • Payment details are encrypted and handled only by secure payment gateways.

  • Access to customer data is restricted to authorized EMC Wholesale staff for operational purposes.

Sharing of Information

  • We may share necessary data with logistics partners (e.g., Courier Guy, Uber Courier) to fulfill deliveries.

  • We may disclose information if required by law or to protect our rights and business operations.

Your Rights

  • You may request access to the personal information we hold about you through our contact form.

  • You may request corrections or deletion of your data, subject to legal and operational requirements.

  • You may opt out of marketing communications at any time.

Policy Updates

This Privacy Policy is effective immediately and may be updated from time to time. Any changes will be posted on our website and apply to all future transactions.